Attendance Policy

Attendance

Full attendance is a prerequisite for receiving full continuing education credits. Learners should claim only the credit commensurate with the extent of their participation in the activity.

Each participant will sign a check-in roster at the event. Participants must attend the entire event for which they registered unless they have made prior arrangements with the regional office administering the workshop. For face-to-face events, certificates are prepared in advance of the event but will not be distributed to participants until a completed conference evaluation form and (if applicable) a CEU certification card has been submitted to the instructor or CEU desk at the conclusion of the event. For online events, College Board staff will review participant attendance via the online learning platform. Certificates are awarded after the confirmation of complete attendance. CEUs are not eligible for archived online events.

Criteria for Successful Completion

  • Full attendance at every session is a prerequisite for receiving full continuing education credits.
  • Completion of program evaluation form.
Procedures
To be eligible to receive a CE letter of attendance for credit, a participant must: Attend the entire institute or workshop that is offered for credit. No credit will be given to attendees who sign in more than 15 minutes late at the beginning of any segment of a CE offering. No credit will be given to attendees who leave more than 15 minutes before the end of the presentation. Sign in and sign out via the means indicated (e.g., a wet signature on a document for in-person events, typing one's name in an online chat, etc.), in the instructions sent out prior to the event and announced by the event monitor at the beginning, during and at the end of the event.
For virtual events:
Attendees must attend and participate virtually as they would in-person.

This means that attendees must:

  • When Zoom Meeting is the format, be visible on screen themselves, not just their name and likeness, during the majority of the CE event.
  • Participate in group activities including and not limited to break-out groups, polls, etc.
  • Failure to do so will result in not receiving a CE letter of attendance for credit.
  • Attendees that are noticeably absent from the event for a 15-minute period of time will not receive a CE letter of attendance for credit. The event monitor will document the attendee's absence.
Complete the electronic post-event evaluation within 96-hours or 4 days of the event. Attendees who fail to complete the evaluation within 96-hours of the event:
  1. Will not receive letters of attendance.
  2. May request, in writing, that their evaluation(s) be reopened and will be required to pay a $25 administration fee at the time the request is submitted. The $25 fee will apply to each survey that needs to be reopened. This option will only be available for 10 business days following the event.

Retrieving Certificates

Certificates will be available through our Customer Portal within 1 to 7 days following the end of the course. You must attend the entire course to receive CEs. In addition, before receiving your certificate you will need to complete a course evaluation. For on-demand courses, you will be required to complete a post-test and receive an 80% or better to receive a certificate.